Acceptable Use Policy — GetPower

Last updated: 2026-05-13 Version: v1.1

This Acceptable Use Policy ("AUP") governs your use of GetPower, accessible at https://getpower.cc (the "Service"), operated by TELEBORT AI STUDIO PLT (LLP0046066-LGN).

The AUP is part of and incorporated into our Terms of Service. Violating this AUP may result in account suspension or termination, and may also trigger Meta-enforced restrictions on your WhatsApp Business Account.

1. Principles

GetPower is a WhatsApp automation platform for lawful business communication with consenting recipients. You must use the Service in a manner that:

Complies with all applicable Malaysian and international laws
Complies with Meta's WhatsApp Business Messaging Policy and WhatsApp Commerce Policy
Complies with the Communications and Multimedia Act 1998 and Malaysian Communications and Multimedia Content Code
Respects message recipients' privacy, time, and consent
Protects the integrity, security, and availability of the Service for all users
Does not expose Telebort or other users to Meta penalties or legal liability

2. Prohibited Uses

You must NOT use the Service to:

2.1 Unlawful messaging

Send messages in violation of the Communications and Multimedia Act 1998 (e.g., obscene, indecent, false, menacing, or offensive content)
Send messages soliciting unlawful goods or services (illegal drugs, unlicensed financial services, prostitution, etc.)
Engage in fraud, phishing, or impersonation
Distribute malware or harmful links
Engage in money laundering or terrorism financing

2.2 Spam and non-consensual messaging

Send unsolicited bulk messages without lawful basis (consent or other PDPA-permitted basis)
Message recipients who have not opted in or whose consent has been withdrawn
Continue messaging recipients who have responded "STOP" or otherwise asked to opt out
Send promotional content during prohibited hours under applicable law
Use harvested, scraped, or purchased contact lists without verified consent

2.3 Meta policy violations

Send messages outside the WhatsApp Business Messaging Policy
Use non-templated messages outside the 24-hour customer service window
Send content prohibited by Meta (firearms, alcohol where restricted, tobacco, prescription drugs, gambling where restricted, adult content, etc.)
Attempt to circumvent WhatsApp rate limits, quality ratings, or messaging tier restrictions
Sell or transfer your WhatsApp Business Account access

2.4 PDPA violations

Process personal data of message recipients without lawful basis under the Personal Data Protection Act 2010
Process personal data beyond the purpose for which consent was given
Fail to honour data subject requests (access, correction, withdrawal of consent)

2.5 IP infringement

Send content that infringes any copyright, trademark, or other IP right
Impersonate brands or persons without authorization
Use the Service to circumvent technical protection measures
Reverse engineer the Service

2.6 Service abuse

Attempt to gain unauthorized access to other accounts or backend systems
Probe or test for vulnerabilities (except via coordinated disclosure to studio.telebort@gmail.com)
Disrupt or overload the Service (denial-of-service, excessive automated requests)
Bypass rate limits, authentication, or access controls
Resell or sublicense access without our written consent
Use bots or scrapers to extract data at scale (except via authorized API endpoints)

2.7 Malicious content

Upload or transmit viruses, malware, ransomware, worms, or other harmful code
Embed phishing links or credential-harvesting flows in messages

3. AI-Specific Use Limits

GetPower includes AI-assisted features (auto-reply generation, intent classification, message suggestions). When using these features:

3.1 You acknowledge that AI outputs are probabilistic and may be inappropriate, inaccurate, or misleading. You remain responsible for reviewing AI-generated messages before they are sent, unless you have explicitly enabled autonomous sending and accept the risk.

3.2 You must NOT:

Use AI features to generate messages that violate clauses 2.1–2.7
Use AI features to impersonate humans in a manner that materially deceives recipients (e.g., do not represent the bot as a real human when asked directly)
Prompt-inject or attempt to subvert AI safety controls
Use AI features to generate content prohibited by Meta's policies
Use outputs from the Service's AI features to train, fine-tune, or otherwise improve any AI model (prohibited by Anthropic's Acceptable Use Policy and our agreement with Anthropic)
Use AI features to generate content prohibited by Anthropic's Acceptable Use Policy (incorporated by reference) — including CSAM, weapons-development content, election-interference content, medical or health misinformation, non-consensual surveillance content, or fraudulent documents

3.3 Disclose AI use to recipients. When AI features generate or send messages to natural persons (e.g., your WhatsApp customers), you must disclose at the start of every chat session that the recipient is interacting with AI rather than a human — for example, in the bot's opening greeting, its display name, or an explicit "🤖 AI assistant" prefix on automated replies. This is a stronger requirement than §3.2's "do not deny being a bot when asked": Anthropic's Acceptable Use Policy treats consumer-facing chatbots as requiring proactive disclosure at the beginning of each chat session, and this obligation flows down to you under our agreement with Anthropic.

3.4 We may pause or restrict AI features for accounts exhibiting misuse patterns.

4. Resource Limits and Quality Ratings

4.1 Subscription plans include fair-use limits (messages per day, AI requests, contact list size, etc.). Excessive use beyond plan limits may incur additional charges or require upgrade.

4.2 Meta assigns each WhatsApp Business Account a quality rating based on recipient feedback. Accounts with sustained low quality ratings may be downgraded or suspended by Meta independently of our actions. We may restrict access for accounts with persistently poor quality ratings that risk wider platform impact.

5. Multi-Tenant Considerations

5.1 The Service is multi-tenant. Each tenant's contact lists and conversations are logically segregated; you must not attempt to access another tenant's data.

5.2 Report security issues affecting tenant isolation to studio.telebort@gmail.com with subject "Security — Tenant Isolation". Do not exploit or publicize before remediation.

6. Reporting Violations

6.1 To report a violation by another user, abusive behaviour, or a security concern:

Email studio.telebort@gmail.com with subject "AUP Violation"
Include the user's account/email if known, description, and supporting evidence

6.2 We treat reports confidentially to the extent feasible.

7. Enforcement

7.1 Enforcement actions escalate by severity:

Step	Action	Trigger
1	Written warning	Minor or first-time violation, no apparent harm
2	Feature suspension (e.g., disable bulk send, restrict AI features)	Repeated minor violation, moderate violation
3	Account suspension	Material violation, or escalation from step 2
4	Account termination	Severe violation, repeated escalation, unlawful conduct
5	Referral to Meta and/or authorities	Suspected Meta policy violation or criminal conduct

7.2 We may skip steps and proceed directly to termination for severe violations (criminal conduct, mass spam, security exploitation, material PDPA or Meta policy violation).

7.3 Account termination does NOT entitle you to a refund. See our Refund & Cancellation Policy.

7.4 If you believe an enforcement action was made in error, contact studio.telebort@gmail.com for review.

v1.0 — 2026-05-11 — Initial draft (Claude Code, studio/legal/ kit launch)
v1.1 — 2026-05-13 — Add Anthropic AUP flow-down: §3.2 no-training-on-outputs + AUP incorporation; new §3.3 proactive AI-disclosure-at-session-start for consumer-facing chatbot use (per Anthropic AUP "Consumer-Facing Chatbots" rule); previous §3.3 renumbered to §3.4

Acceptable Use Policy